Frequently Asked Questions

For Guests

What types of vacation rentals do you offer?

The Valley Host offers a curated selection of properties across Napa Valley, including modern studios, mid-century homes, and luxury estates with pools, hot tubs, and stunning outdoor spaces. Whether you're planning a romantic getaway or a group retreat, we have the perfect stay for you.

How do I book a property?

You can book directly through our website by submitting your details on the “Book Now” page. Once submitted, our team will contact you to confirm availability and complete your reservation.

You can also search with your preferences on our search bar to find the perfect home for you and your guests! Once submitted, our team will contact you to confirm availability and complete your reservation.

Are your properties family-friendly?

Yes! Many of our homes are perfect for families and include amenities like spacious living areas, full kitchens, outdoor space, and flexible sleeping arrangements.

Is there a minimum stay requirement?

Most properties have a 2–3 night minimum, especially on weekends and during peak seasons. Some homes may have longer minimum stays, which will be listed in the property details.

Do your properties have pools or hot tubs?

Yes. Many of our rentals feature private pools, hot tubs, saunas, and luxury outdoor areas. You can view specific amenities on each property listing.

Is early check-in or late checkout available?

Early check-in and late checkout may be available upon request, depending on cleaning schedules and guest turnover. Contact us in advance, and we’ll do our best to accommodate you.

For Homeowners

Do you offer full-service property management?

Yes. We offer comprehensive short-term rental management in Napa Valley, including listing creation, interior design, guest communications, cleanings, maintenance coordination, and more.

Can you help me set up my vacation rental from scratch?

Absolutely. We provide full onboarding services, including professional photography, inventory setup, and design consulting to get your property guest-ready from day one.

Do you manage second homes or estates that are not vacation rentals?

Yes. We offer estate management services for homes not on the rental market. This includes routine walkthroughs, vendor coordination, seasonal prep, and more.

How do I get started as a homeowner?

Fill out our contact form or reach out via email. We’ll schedule a consultation to discuss your goals, evaluate your property, and outline the next steps to get started.

General

Where are your properties located?

All of our homes are located in and around Napa Valley, California, including highly sought-after neighborhoods close to wineries, dining, and local attractions.

How do I contact The Valley Host?

You can reach us through the contact form on our website, email us at hello@thevalleyhost.com, or call 334-477-2249. We respond quickly and are happy to help!